Every happy customer, asked for a review.
A review request by text and email goes out after every job, with a one-tap link to your Google profile. Every Google and Facebook review lands in one place, and you reply in seconds.
The appointment closes or the invoice is paid in your account.
A short, friendly text and email with your Google review link.
Only to customers who haven’t left a review yet.
No chasingGoogle and Facebook reviews together, with AI-drafted replies.
More 5-starsWhy this matters for a business like yours
Most happy customers would gladly leave a review. Nobody asks them. The moment a job wraps up is when they’re most grateful, and it’s exactly when you’re already driving to the next one. Reviews & Reputation does the asking for you: a short message with a direct link to your Google profile, timed right after the job, plus one polite reminder if they don’t get to it.
Every new review from Google and Facebook arrives in one feed. Thank the five-star ones in a click, get an alert the minute a low rating comes in so you can make it right, and show your best reviews on your website with a widget that updates itself. More reviews and faster replies help you rank higher locally and win the customer who is comparing you with the next name on the list.
Reviews & Reputation, in full
- ✓Automatic review requests— by text and email, sent when a job is completed or an invoice is paid.
- ✓One-tap Google link— opens the review box directly, so nobody has to search for your business.
- ✓Smart reminders— a single follow-up, only to customers who haven’t reviewed yet.
- ✓Google & Facebook in one feed— every review in one place, on desktop or the mobile app.
- ✓AI reply drafts— a thank-you or response in your tone, ready to post.
- ✓Low-rating alerts— know about an unhappy customer straight away and respond fast.
- ✓Website review widget— your best reviews on your site, updated automatically.
- ✓Reputation reporting— requests sent, reviews received and your average rating over time.
From discovery call to live
Connect your profiles
On the discovery call we link your Google Business Profile and Facebook page so every review flows into your account.
We write the ask
A short, friendly request in your voice with your review link, set to go out after every completed job.
Watch the stars add up
Reply from the inbox or your phone. We walk you through the reviews report on the onboarding call.
What it looks like in three businesses
The water heater swap is marked done at 3 PM. The customer gets a review text at 4 and leaves five stars from the driveway.
Every patient who checks out gets a review request that evening. The front desk answers new reviews with AI drafts the next morning.
A three-star review triggers an alert to the owner within minutes, so the client gets a call back before anyone else reads it.
Straight answers about Reviews & Reputation
Is it okay to ask customers for reviews?
Yes. Google encourages businesses to ask. What isn’t allowed is paying for reviews or only asking the customers you think are happy, so the default setup sends the same request to everyone.
Can I reply without logging into Google?
Yes. Google and Facebook reviews come into your account, and you can reply from your computer or the mobile app, with an AI draft if you want one.
What happens when someone leaves a bad review?
You get an alert straight away so you can reach out and make it right. A quick, polite reply to a low rating often matters more to future customers than the rating itself.
Related features
Want Reviews & Reputation running by next week?
On Done-For-You we build it from a 20-minute call and show it to you live before it goes on. On Self-Serve it's in your account today.
Usage for calls, texts, emails and AI actions is billed to your card at cost. No contracts. Cancel any time.