Getting started
I'm not a computer person at all.
That's exactly who Done-For-You is for. You talk, we build. The only thing you learn is how to check your phone for new jobs, and we teach you that on the onboarding call.
How long until it's working?
About a week from the discovery call on Done-For-You, often faster. Self-Serve is instant — you get your login the moment you subscribe.
What do I need to have ready?
Your logo, a few photos, your services and rough prices, your hours and area, and the logins for Google Business, Facebook/Instagram and your domain if you have one. See the How it works page.
I already have a website / number / CRM.
Keep whatever works. We connect to it or build alongside it. Nothing is replaced without you saying so.
Plans and money
What's the difference between the plans?
Same 16 features on both. Done-For-You ($197/mo) means we build, tune and maintain it. Self-Serve ($65/mo) means you get the login, templates and guides, and build it yourself.
Is there a contract or setup fee?
No contract, no setup fee. Month to month; cancel any time.
How does the refund work?
On Done-For-You you see everything live on the onboarding call. If you don't see the value, say so on the call and the $197 is refunded right then. Full details in the refund policy.
What does usage cost?
Emails, text segments, voice minutes and AI actions are billed at cost to your card — no markup. Rates are on the pricing page; most small businesses spend a few dollars a month.
Can I upgrade or downgrade?
Yes, either direction, any time.
The AI
Will the receptionist sound like a robot?
It's set up with your services, prices and area, in a voice you choose, and it hands off to you the moment something's outside what it knows. You hear it on your own number before it goes live, and we tune it with you.
Will it say something wrong to a customer?
It only answers from what it's been given. Outside that, it says it'll check and flags you. It never invents prices, availability or promises.
Can I turn it off?
Yes — pause it entirely, restrict it to after-hours, or take over any single conversation by replying yourself.
Do callers know it's AI?
It doesn't pretend to be a person. If asked, it says it's the business's assistant and offers to connect them to someone. Most callers just care that someone answered and booked them.
Phone and texting
Can I keep my number?
Yes. We port it in (free, 1–3 weeks) or forward it to your new line immediately. You keep using it throughout.
Is texting customers legal?
Yes, with consent — which customers who've called you, booked with you or filled out your form have given. We register your number with the carriers and set up opt-out handling for you.
Does my personal number stay private?
Yes. Calls and texts go through your business number, from your cell or the app. Customers never see your personal number.
Your data
Who owns my customer data?
You do. Export it any time. If you cancel, you can take everything with you.
Can my team use it?
Yes — unlimited users on both plans, each with their own login and permissions.
Is it secure?
Yes. Data is encrypted in transit and at rest, and access is per user. See the privacy policy for the specifics.
Ready to stop losing calls?
Pick the plan that fits how hands-on you want to be. Both are month to month, both include every feature, and both go live in days — not months.
Usage for calls, texts, emails and AI actions is billed to your card at cost. No contracts. Cancel any time.