Every message gets a reply in under a minute. From you, not a bot.
Texts, website chat, Facebook Messenger, Instagram DMs, Google Business messages — one assistant answers all of them in your tone, asks the right questions, and books the appointment. You step in whenever you want.
“Do you do crowns? How much roughly?”
Answers with your range, asks if they've had an exam recently.
Checks the calendar, offers Thursday 10:30 or Friday 2:00.
Reply in your voiceAppointment confirmed, contact created, conversation saved.
You read it in the morningWhy this matters for a business like yours
People message businesses the way they message friends — at 9 PM, from Instagram, half a sentence at a time. Whoever replies first usually gets the job. The assistant replies first, every time, on every channel, without you keeping five apps open.
It's trained on your business the same way the AI Receptionist is: services, pricing ranges, hours, area, and the questions you'd ask a new customer. It qualifies, answers, and moves the conversation toward a booking. The whole thread lands in your unified inbox, and you can take over any conversation with one tap — the assistant steps back the moment you type.
AI Text & Chat Assistant, in full
- ✓Works on every channel — SMS, website chat widget, Facebook Messenger, Instagram DMs, Google Business chat and email.
- ✓Your tone, your rules — we write the persona with you — friendly, brief, professional, whatever fits.
- ✓Asks qualifying questions — location, the issue, timing, budget range — whatever you'd ask first.
- ✓Books appointments — checks live availability and confirms into the right calendar.
- ✓Website chat widget — a small chat bubble on your site that opens a real conversation, not a form.
- ✓One-tap takeover — reply yourself from the inbox and the assistant goes quiet on that thread.
- ✓Trained on your website — it reads your pages so it can answer the questions your site already answers.
- ✓Full history on the contact — every message, on every channel, in one timeline.
From discovery call to live
We learn how you talk
On the discovery call we ask how you'd reply to a new inquiry. That becomes the assistant's voice and its first three questions.
We connect your channels
Facebook, Instagram, Google Business, your website widget and your business number — all routed into one inbox.
You watch it work, then relax
For the first week you'll see every reply land in the inbox. Most people stop checking by day three.
What it looks like in three businesses
Facebook lead at 7 AM: 'AC blowing warm'. The assistant asks the system age and zip, confirms you cover it, and books a diagnostic for 1 PM.
Instagram DM asking about lip filler. It shares your range and before/after page, asks about prior treatments, and books a consult.
Website chat: 'Do you do fall cleanups?' It asks lot size and neighborhood and books an estimate visit.
Straight answers about AI Text & Chat Assistant
Will it say something wrong to a customer?
It only answers from what it's been given — your services, prices, hours and pages. Outside that, it says it'll check and flags you. It doesn't improvise commitments.
Can I turn it off for certain conversations?
Yes. Reply yourself and it stops on that thread. You can also pause it entirely, or restrict it to after-hours only.
Does it work with my existing Facebook and Instagram pages?
Yes — we connect your existing pages during onboarding. Nothing changes on the pages themselves.
Related features
Want AI Text & Chat Assistant running by next week?
On Done-For-You we build it from a 20-minute call and show it to you live before it goes on. On Self-Serve it's in your account today.
Usage for calls, texts, emails and AI actions is billed to your card at cost. No contracts. Cancel any time.